The one-size-fits-all problem
A generic productivity classification that marks "Browser" as neutral treats an engineer debugging in Chrome the same as a salesperson watching YouTube. Context determines productivity, and context is department-specific. A monitoring tool that does not account for role differences produces misleading scores that confuse rather than clarify.
Deskify's department-level configuration
Deskify allows you to configure app and website productivity classifications at the department level. Figma is productive for the design team and neutral for engineering. Terminal is highly productive for engineering and irrelevant for sales. YouTube is unproductive by default but might be productive for a marketing team doing competitive research. These distinctions make the productivity scores meaningful.
Setting benchmarks per department
Focus score benchmarks should be set relative to role demands. A sales team with high meeting loads will have structurally lower focus scores than a development team with protected coding blocks. Comparing raw scores across departments produces unfair comparisons. Deskify's department-level views let you interpret scores in their appropriate context.